Understand
Start with a description of the premises: activities, operating hours, entrances and covered areas. Identify the situations the assignment should observe or help prevent. A security presence does not replace the client’s physical and organisational measures.
Organise
Ask for a proposal setting out hours, instructions, contacts, alert procedures and reporting arrangements. Relevant qualifications and authorisations must be checked for the agreed assignment.
Observe
Compare equivalent scopes rather than price alone. Clarify mobilisation, schedule changes and follow-up. Clear arrangements help both the working relationship and service review.